Our Policy

General Policy Statement

GuruDatt Math is committed to maintaining transparency and fairness in all online payments made through the ICICI Bank Payment Gateway. By making a payment on this website, you agree to the policies described on this page.

These policies apply to donations, event participation, seva contributions, and any other payments accepted through our official website.

Refund Policy

• Payments made towards donations, seva, and spiritual contributions are generally treated as voluntary and non-refundable.
• If any payment is deducted multiple times due to a technical issue, the duplicate amount may be reviewed and refunded after verification.
• If an event, booking, or paid activity is cancelled by GuruDatt Math, eligible refunds, if any, will be processed after internal review.
• Any refund request must be submitted with payment details, transaction reference number, payer name, and contact information for verification.
• Approved refunds are processed back to the original payment method whenever possible and may take reasonable banking time to reflect.

Terms and Conditions

• The payer is responsible for providing correct personal, contact, and payment information at the time of transaction.
• GuruDatt Math is not responsible for payment failure caused by incorrect details, insufficient funds, bank issues, or internet interruptions.
• A payment confirmation does not override the rules, timing, or eligibility requirements of any specific seva, event, or offering.
• GuruDatt Math reserves the right to accept, decline, or review any transaction in case of security concerns, compliance checks, or operational issues.
• All disputes related to online payments will be reviewed in good faith based on available transaction records and supporting details.

General Payment Guidelines

• Please verify the payment amount and purpose before completing the transaction.
• Keep a copy of the payment acknowledgement, receipt, or transaction ID for your records.
• If the payment status is unclear, please do not immediately repeat the payment without checking with your bank or contacting us.
• GuruDatt Math may update this policy page from time to time without prior notice to reflect operational, legal, or banking requirements.